Clinic Management Software – Pasteur Da Lat
Clinic management for Pasteur Medical Center Da Lat — outpatient visits, ancillary services, and reporting in a single operational platform.

Pasteur Medical Center Da Lat engaged LTU Soft to digitize core outpatient operations. The system covers patient registration, physician encounters, service ordering, and management reports suited to a trusted regional medical center.

Clinic HIS succeeds when reception, clinical, and cashier desks share one patient master — map those handoffs before modeling screens.
Peak morning outpatient load is the real stress test; prototype queue and appointment flows with staff who work the busiest hour.
Project at a Glance
| Field | Detail | Notes |
|---|---|---|
| Category | Healthcare | Engagement model |
| Client Type | Pasteur Medical Center Da Lat | Engagement model |
| Timeline | 2022 | Discovery through go-live |
| Focus Areas | Clinic HIS · Lab · Outpatient | Primary capabilities delivered |
Delivered for a pasteur medical center da lat in 2022 — scoped as a fixed-milestone engagement with weekly demos and named owners on both US and Vietnam sides.
Growing visit volume outpaced paper processes; coordinating labs and consultations required phone calls between desks and delayed discharges from the visit loop.
Role permissions must separate clinical notes from finance without forcing double entry — audit who can unlock or amend encounters.
Go-live at hospitals needs on-site cutover plans: paper fallback, war-room channel, and a named floor owner for the first 72 hours.
We delivered clinic workflows with shared patient records, service catalogs, and status tracking from registration through payment. Staff roles map to front desk, clinical, and finance so each team sees what they need.
Queue tickets, room displays, and nurse consoles should stay consistent when a counter goes offline — design for partial failure.
Service catalogs and pricing belong in one place cashiers can trust; silent price drift drives disputes at checkout.
We measure success against baselines agreed in discovery — not vanity metrics added after launch. The table below captures headline numbers; narrative outcomes follow for stakeholder reviews.
Key Metrics
| Metric | Result | Context |
|---|---|---|
| Visit turnaround | Faster | Measured post-launch |
| Manual handoffs | -45% | Measured post-launch |
| Report prep time | -70% | Measured post-launch |
Business Outcomes
- Front desk and clinical rooms work from one patient timeline.
- Ordered services are tracked until completion and payment.
- Monthly operational reports export without rebuilding spreadsheets.
Measure wait time, no-show rate, and same-day schedule accuracy — ops leaders already track these in weekly reviews.
Training materials should match the floor vocabulary (phiếu, phòng, viện phí) so adoption survives staff turnover.
Clinic management for Pasteur Medical Center Da Lat — outpatient visits, ancillary services, and reporting in a single operational platform.
Built with healthcare-appropriate tooling — production-tested across LTU-SOFT client squads. Choices favor maintainability and integration fit over novelty.
Core Stack
| Layer | Tools | Rationale |
|---|---|---|
| Application | React · Node.js · PostgreSQL | User-facing and API surfaces |
| Data & Infra | Docker | Persistence, cache, and ops |
Full Stack
- React
- Node.js
- PostgreSQL
- Docker
Prefer modular clinic modules that can expand from one site to multi-specialty without rewriting patient identity.
Document backup and restore for encounter data before the first production Friday — weekends are when clinics notice downtime.
Run through this checklist before go-live — assign an owner for each item and block the release window until sign-off. Skipping steps because of deadline pressure is how production incidents start.
Pre-launch gates
- Validate role-based access for reception, clinical, and finance personas.
- Walk through registration → encounter → billing on staging with clinic staff.
- Load-test queue call boards and kiosk ticket issuance at peak concurrency.
- Confirm patient master merge and search against realistic name variants.
- Run accessibility and display checks on waiting-area screens.
- Document hypercare contacts for first 72 hours after go-live.

